 |
 |
|
|
|
|
|
|
|
|
|
|
 |
|
|
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
The Picture
The Office of the Deputy Prime Minister (ODPM) impacts upon almost every aspect of our lives. One of its key policy areas is housing, and housing grants. In 2002, the ODPM chose Xansa's EAS practice to design and implement a new system for managing the provision of housing grant funds to local authorities - a complex process that makes intensive use of resources.
ODPM was seeking tangible business process improvements, and required service delivery during the project to be uninterrupted.
The main challenge we faced was to provide a system that met national eGovernment demands for security, functional simplicity and cost and resource efficiency, while driving important productivity and usability benefits for both central and local government.
We selected LogasNet as the solution's underlying technology; this is a web-based system for managing grants over their entire lifecycle from definition through to payment.
At the project's peak, over 30 Xansa personnel were involved in designing and building the solution, based on a load-balanced server farm model.
This approach ensures high availability and resilience, and enables scalability that places no limits on future growth. This was one of the programme's critical elements because ODPM wished to accelerate Return on Investment by extending the use of the solution into other business areas.
Xansa View
This was a technically complex programme of change that we successfully completed on
time, within budget and without any disruption in service.
The ODPM started to experience benefits almost immediately - among other gains, they rapidly recorded grants management efficiency improvements of between 100 and 300%.
Wider process improvements have also improved usability and customer satisfaction.
The solution successfully satisfies all e-government and WAI accessibility guidelines. And we're delighted that the ODPM has now decided to make LogasNet a strategic product for the management of other grant organisations. We are now to undertake the enhancements that will make it more generic.
Client View
This was the first project to use the Government Gateway for 'government-to-government' transactions, providing a direct interface to ODPM's SAP-based payment gateway.
Feedback from local authorities is very good, with LogasNet receiving excellent reviews from users.
"From development through to the go-live, Xansa has demonstrated a good understanding of our requirements and a partnership approach. We achieved the result to fixed timescales and to budget without compromising innovation."
John Apps, Project Director, LogasNet
Key Achievements
Scope
For ODPM, Xansa delivers:
Processes and Functionality
