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Banking on better HR

Case study: Lloyds TSB

Xansa secured the first multi-process HR outsourcing deal within the UK financial services sector, a five year contract with Lloyds TSB. The service covers HR functions including administration, recruitment, training and general enquiries. Xansa is working with Lloyds TSB to develop, host and support new recruitment and management information platforms and to transform HR processes.

Outsourcing HR processes to Xansa will enable the bank to improve the technology platforms underpinning its HR administration. The re-engineering of HR processes will allow UK staff to focus on face-to-face support, policy guidance and other specialist HR services to employees and line managers.

We want to achieve great HR
Bernard O'Driscoll, Group HR Services Director, Lloyds TSB