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The business challenge
After a series of mergers and acquisitions, Diageo is now the world's leading premium drinks business. The group was committed to unifying and streamlining business processes to drive profitable and sustainable organic growth. Diageo also wanted to upgrade and rationalize core information systems and integrate back-office services.
The solution
Xansa was responsible for Diageo's Operational Effectiveness Programme. We implemented a global SAP platform to integrate shared back-office services. The programme integrated supply, purchase, accounting and management reporting systems. In addition to implementing the SAP solution, Xansa's responsibilities included:
To ensure sustainable results, we also provided appropriate education and training.
The benefits
The streamlined global business processes track brands worth $19.8 billion. The solution helped create a global shared service for the client's back-office resulting in better planning and scheduling, and allowing successful consolidation of the business.
The bottom line is there is a real team spirit that is critical in making our transformation to a unified global company a major success and within such demanding timeframes.
Robin Dargue, business process director and CIO, Diageo