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The Boots business is grounded in broad customer choice, innovative own brands and expert service. Xansa is Boots' strategic partner in its dynamic business change and IT programmes for future growth. These initiatives underpin Boots' new processes and systems to boost customer appeal and give staff the tools to be a world-leading service. Xansa will save Boots some £30 million over a seven-year ITO contract, allowing the company to invest further in innovation and have access to the flexibility and skills that Xansa offers including a reskilling programme and use of Xansa's offshore capabilities.
Xansa is programme manager for the Boots Backbone Programme, integrating systems and processes from finance, human resources and supply chain to management of space and merchandise. The large volumes of complex and varied data means Backbone, one of the largest SAP retail system implementations in the world, will help ensure customers always find their favourite products from a range of 50,000 items across 1,400 stores. Xansa also programme manages Oxygen, a broad SAP-based change programme that will impact all functions of Boots Healthcare International and Boots Retail International.
IT is a strategic enabler for retail excellence. Xansa is making a strong contribution to IT at Boots which has far-reaching impact on the way we run our business and serve our customers today and for years to come.
Richard Baker, Chief Executive, Boots