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Flexible partnerships deliver results
Competition. It's taxing everyone's minds in the telecoms sector, driving prices down, customer expectations up and creating churn. At Xansa, we can help you address the obvious pressure that this places, not just on your margins, but on your processes, your time to market and your customers' satisfaction.
We can show you cases where we have improved efficiency and reduced operating costs by as much as 25 per cent, releasing resource and capital for new product development, marketing, customer services or network investment.
Our flexible partnership models - with in-built risk mitigation and savings - can help you to achieve Sarbanes-Oxley or Basle II compliance, or extract more value from your financial and customer service systems.
Xansa's solutions reflect the issues currently affecting the telecoms industry, ranging from customer self-service to provisioning. But at the heart of the company is our unrivalled expertise over many years in the effective outsourcing of back-office processes and applications.
We have been working with the sector's leading players for more than 16 years. We manage one of the biggest Oracle instances in Europe. And our BS7733-certified operation in India offers a highly-skilled and motivated resource.
We are equipped to challenge virtually every business process. And because we are passionate, committed and inquisitive, we do.
This agreement is in line with BT's stated strategy of maximising shareholder value by focussing on its core telecommunications business. Xansa has not only been chosen for the guaranteed cost savings of ?93 million over seven years, but also because of the service quality the arrangement will provide to BT and the development opportunities it offers our people
Ian Livingston, Group Finance Director, BT
NEWS
Xansa & BT extend relationship
Xansa and BT combine Business Process Outsourcing and CRM expertise
CASE STUDIES
BT - Finance and accounting outsource enables business to focus on customers
O2 - Replacing legacy applications with a commercial, package-based solution
European Mobile Telco - Our team also implemented and integrated state-of-the-art financial, customer care and asset management applications, and a system to manage a cellular network covering more than 2,000 base stations
