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For your business, surviving and thriving means sharpening underwriting, cutting overheads, reducing leakage and improving service. But faced with growing competition and falling customer loyalty, how can you cut costs while enhancing your offering?
Driving down costs per policy and improving service
As one of the UK's leading outsourcing and technology companies, Xansa understands these challenges and has helped many financial services organisations overcome them. Whatever your processes - from routine administration to complex tasks such as fraud investigation and underwriting - we can deliver fresh and flexible solutions that leave you free to focus on your business and customers.
Process improvements - reducing claims processing costs, minimising errors and improving customer experiences. For example, we have helped lower a client's transaction times from 7 to 3 days. They have also enjoyed a 50% improvement in fraud recoveries.
Technology enhancements - improving performance and reducing claims processing costs. A Xansa client has enjoyed 46% growth in volumes without increasing team sizes - an effective cost reduction of over 30%.
Flexible delivery - tailoring flexible contracts to meet your current and future needs. With 50% of our employees offshore, we can strike the right balance between the benefits of on- and offshore solutions. Initial savings of between 20 and 50% are achievable.
Win-win approach - our fresh approach to client contracts includes service guarantees and gain share programmes. The result? Your success is our success.
Smooth transition - joining forces with Xansa is straightforward and immediately beneficial. For example, thanks to our Six Sigma approach and technology expertise, we have helped a client improve business process performance significantly from day one.
Download the service overview below to get a fuller picture of our approach to some of the challenges in the General Insurance market today. To discuss how Xansa can make a difference to your organisation, please call Sandeep Gill on 0118 984 6211
