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It is the spirited teamwork, expert service delivery, long-term relationships and flexible resource mix that clients tell us they value.
To embody this, a major thrust this year was a programme to position Xansa as the company that enables its clients to do more with their business and customers by delivering improved results through its expertise in technology and outsourcing. This programme provides a strategic focus for delivering a change in the way people behave and work throughout the business, an essential part of successfully positioning Xansa externally. Through a combination of communications to build awareness and understanding of our new behaviours, and weave them into the performance review process, Xansa aims to embed these new ways of operating within the personality of the business. The 'Do More' Award Scheme was launched for individuals and teams who exemplify the new behaviours in a way that clearly benefits Xansa and our clients. Amongst the winners have been proposals providing practical solutions for reducing business expenses and supplier costs, and innovative ways to deliver Xansa's thought leadership to clients and prospects via web-based seminars. The winners were granted a bursary towards whatever they themselves would like to 'Do More' of outside of work.
Xansa continues to assess priority action areas through its biannual, on-line questionnaire which demonstrates maintained year-on-year improvements in all areas. One part of this improvement was a focused monthly communications process and the development of an Internal Communications Shared Service Centre. These initiatives ensure that employees have the information they need to take the decisions required on a day-to-day basis and that managers are better equipped to support their teams.
Xansa is committed to developing and actively deploying our people to provide consistently excellent delivery to our clients and working towards being a company that not only attracts new talent but retains quality employees. Xansa developed an improved skills database to better enable the effective matching of employees and their skills with opportunities whilst highlighting prospects for re-skilling.
Two new offices were opened during the year. In Pune, India, is a new, award winning, purpose built site, providing tailored office and recreational facilities with transport links to the city centre. The quality of the architecture of the Pune site has been recognised externally with an award from the Builder's Association of India. In Manchester the new Xansa office is fully equipped with excellent facilities and is a winner with employees.
Xansa has continued with its long-established practice of investing in local communities. One focus was to respond to the Asian Tsunami. The disaster had a particular resonance for Xansa as one of the worst affected areas, Tamil Nadu, is near our Chennai Centre where we have over 700 employees. Working with the NASSCOM Foundation (the Indian IT trade body's community arm) we adopted several fishing villages with the aim of going beyond rehabilitation of affected areas to longterm improvement by raising standards of living. Alongside basic reconstruction efforts we are establishing programmes to improve IT literacy and provide alternative sources of income. Across India and the UK, our Tsunami Appeal raised £65,000 which Xansa matched to give a total of £130,000.
Elsewhere in India, working with the Noida Development Authority and India Sponsor Foundation, Xansa adopted a school for underprivileged children in Harola. We provided essential equipment such as books and seating as well as installing a computer laboratory to improve IT literacy and reduce pupil dependency on teachers. A similar scheme was initiated at Rajendra Ashram, a boy's orphanage in Delhi. Volunteers also participated in an innovative corporate mentorship programme advising underprivileged children on personal development and career opportunities.
In the UK, volunteers in Reading and Chesterfield have helped young people to develop business skills. They acted as advisors in the Young Enterprise (YE) UK's Company Programme where students aged 15-19 set up and run their own company over one academic year. Xansa contributed further by hosting YE events in our Reading office. In Leeds, Xansa volunteers dedicated one lunchtime a week to help children at Wykebeck Primary School improve their reading skills. Volunteers served as adult role-models who, besides helping with reading, also offered a friendly ear to the children and improved their communication skills. The Xansa volunteers also attended the school's breakfast club where pupils read over a meal.
Xansa has continued its Matched Funding schemes for employees' own community activities. During 2005, these schemes resulted in donations of £28,000 to regional and national charities, supplementing the £40,000 raised by employees themselves.
Adapted from Xansa Report & Accounts 2005